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DTI Computers
was incorporated in March 1994. DTI was started with two locations:
at 906 Yates St. in Victoria, and at 9775 4th St. in Sidney. We are now
moving into another summer of business at four locations; Victoria, Sidney, Colwood and Oak Bay.
DTI Computers has a set of principles that have made us
very successful and our customers very happy.
- Give the customers a warranty
that is as hassle free as possible.
- Provide a friendly environment
with the maximum of assistance and information as possible - sale or
no sale.
- Sell systems that are built
on a platform that allows for the most upgradeability.
Principle 1 means
that our 3-year parts and 5-year labour warranty (on all of our systems)
is through the store, and is not dependent on the manufacturer's requirements.
There is no need to ship your computer elsewhere for warranty work, as all
the work is done in the shop (excluding monitors and peripherals). We try to make the turn-around
time as quickly as possible, often within a day.
Principle 2 has
helped DTI develop an 80%+ word-of-mouth sales record. We don't spend a lot
of money on advertising, but we spend a lot of time on customer help, system
analysis help, and answering questions on anything our potential customers
need help with. Our friendly helpful and straightforward atmosphere is what
has ingratiated our customers to refer us to their friends.
Principle 3 is
important to all of our customers' future needs. We try to build systems with platforms
that support the maximum range of processors. For Intel
systems, the low-end Celeron processors are placed on a P4 platform capable
of running the one of the highest P4 processor. For AMD systems, the Sempron
processors and Athlon CPU's are seperate platforms. We try to make sure that the motherboard that we use takes the
highest AMD processor. This means that if you buy a low-end system you
can upgrade to a high-end system without replacing alot of other components and sometimes
just your CPU. Most e-machines, discount machines and $699 specials offered
by other companies require motherboard, power supply, onboard video and
sound, and processor upgrades when upgrading to future needs. The platforms
that their computers are built on are usually of the lowest denominator.
We pride ourselves on using a higher denominator.
We like to think at DTI that we are providing not only a good warranty and
upgradeability, but also the use of good quality parts and even better service
at a very affordable price. Come in to see us and find out for youself.
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