When your computer is malfunctioning, we're here to help. When you arrive at the store with a machine in need of repair, the first thing we do is listen to you describe the problem. We enter all the information you give us into our work-order system, along with a list of all the parts you give us so that nothing gets lost or forgotten.

We call you after the diagnosis with options for you to choose from so that you are always in control of the decisions and the expenses. The great thing for you is that our techs are a phone call away, you know where your computer is, and you know who is working on it. This personal touch gives you extra peace of mind.

We do our best to offer you a quick turn around on your computer which is much better than having to send it away or having to wait the 2+ weeks for repair with a big box store. Our technicians are friendly, approachable, long-term professionals, not inexperienced new hires that don't know you.

Our rates are competitive and clearly stated so that you always know you're being treated with the best care possible.

DTI COMPUTERS SERVICE CHARGE GUIDELINES
Minimum Fee/Diagnostic	$35
In Store Hourly Rate	$70
On-Site Rate	$75
On-Site Commercial Rate	$90
OS Install (XP/Vista/Windows 7)	$89
Data Backup/Transfer +$20/User Profile	$50
Component Install and Testing +$20/Additional Part	$35
Motherboard Install	$55
Hard Drive Install and Imaging	$70
Computer Optimization/Tune-up	$50
Advanced Optimization/Tune-up	$70
Virus Removal	$99 to $139
Memory Install and Test	$20
System Appraisal	$35
Notebook Rates
Extensive Notebook Diagnostic	$50
Notebook Hourly Rate	$80
DC Jack Repair	$199
Cleaning	$45 to $99

Please bear in mind that all prices are subject to change and are based on an estimation of time spent. Individual cases may vary but in general 90% of the cases we see fit into the above guidelines.